Privacy Policy - My Doctor - Book an Appointment


Your privacy is important to us. This Privacy Policy explains how My Doctor - Book an Appointment App ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our mobile application.


Information We Collect

We collect the following types of information:

• Personal Information:

• Full name

• Age

• Address

• Mobile number

• Gender (optional)

• Token booking details


• Device Information:

• Device model

• Operating system version

• IP address

• App usage statistics


• Location Information (if enabled):

• For showing nearby clinics (optional and permission-based)



Third Party Access

We may use third-party services like Firebase, Google Analytics, or SMS providers. These services may have their own privacy policies. We recommend you read them.


Your Rights

You can:

• Request to see or update your personal data

• Ask for your data to be deleted (account deletion)

• Withdraw consent for optional permissions at any time

For any requests, contact us at mydoctorhelplinemd@gmail.com


Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from minors.


Data Security

We follow industry-standard security practices to protect your data. This includes:

• Secure data transmission (SSL encryption)

• Restricted server access

• Data minimization (only collecting what's needed)

However, no method is 100% secure. You agree to use the app at your own risk.


Data Sharing

We do not sell or rent your personal data to anyone.
We may share data only when:

• Required by law (e.g., court order, legal notice)

• To trusted service providers (e.g., SMS gateway, hosting) under confidentiality

• For medical record sharing — only with your explicit consent


Changes to This Policy

We may update this policy from time to time. Users will be notified through the app or email. Continued use of the app means you accept the new policy.

This privacy policy is effective as of 2025-06-16


Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: mydoctorhelplinemd@gmail.com
📞 Phone: +91 77954 79500